General FAQ’s

MIBOKO

General FAQ's

Join the Miboko Tribe

The Miboko program will be available in most countries. Join the wait list to experience the world’s first needle-free glucose tracking sensor.

How much does the Miboko program cost?

Our pilot programs are free to all participants including our body worn sensors.

How do I sign up to a Miboko Program?

All you have to do is tap Join our Tribe from our home page and share your email address.

Our Policies

Where can I find your Privacy Policy?

You can view our full Privacy Policy by simply clicking on the link.

Where can I find your GDPR Policy?

You can review our GDPR Policy by simply clicking on the link.

How it works

What is my Metabolic Score?

Your metabolic score is calculated after you have worn a wearable sensor. Our unique algorithm takes a number of factors into account, including your body’s personalised response to the food and drinks that you have consumed. By following our recommendations, you should aim for a better score the next time you wear the sensor, indicating that your metabolic health is improving.

What do the MetaScore Ranges Mean?

Awesome: 80-100% Your MetaScore is within the ideal range.

Reasonable: 50- 80% You are doing great.

Not so great: 0%- 50% You’ve got some work to do!

How often do I need to wear a Miboko Sensor?

You need only wear your Miboko Sensor once or twice a month. Each sensor is designed to be worn for up to 14 hours, so it doesn’t impact your lifestyle.

Is Miboko a managed program?

We offer both a managed and self-managed program. More details will be provided once you subscribe.

Will you make recommendations to help achieve my target goals?

Absolutely. In your Insight report, we highlight what you are doing right and where you can improve. Your personalized AI Sensor wear reflection video also offers meal recommendations for non-Sensor Wear days. Miboko helps you understand what your body needs more or less of, so you can gradually take control of your routine and habits for lasting changes.

Do you track anything else apart from glucose monitoring?

Right now, we’re only monitoring glucose.

We have other sensors in the pipeline and after you sign-up you’ll be kept informed about these developments.

What's included in the CGM Insights Report?

With your subscription, you will receive a personalised insights report displaying your last 90-day journey. It shows how your MetaScore has improved, with a detailed breakdown of each eating session you completed. Your unique AI Sensor wear reflection video also offers meal recommendations for non-Sensor Wear days, packed with insights to keep you motivated and informed.

Can I sync Miboko to my chosen device?

You will be able to sync other devices to the app, and we are gradually increasing the number of devices that can be synchronised.

What if I forget to log food or activities?

We encourage you to log your meals and activities as soon as possible. This ensures you get the best from your Sensor Wear, insight reports, and AI Sensor wear reflection videos. On non-Sensor Wear days, you can receive a predictive MetaScore to build your knowledge of foods that create Awesome, Reasonable, or Not-so-Great results.

How do you calculate my personal goals?

Miboko’s algorithm takes into account all of your onboarding responses and body measurements to calculate your personal goals.

Suitability

Who isn't the Miboko program suitable for?

The Miboko program is a wellbeing program and should be used accordingly. If you suffer from any chronic disease conditions then you can still use Miboko after consultation and guidance from your personal physician.

I am prediabetic, can I join the program?

Yes you can. Miboko is a great way to take back control of your health. Our affordable wearable sensors silently monitor your glucose, and therefore your metabolic health, delivering insights on your lifestyle from your own body and empowering you to take steps at your own pace to manage your health your way, and potentially reversing your prediabetes to avoid becoming diabetic.

Can I use Miboko while pregnant ?

No, do not use Miboko if you are pregnant. Dietary advice may not be suitable for you if you are pregnant.

Can I use Miboko during Menopause?

Yes, you can use Miboko throughout your menopause journey. Research indicates that menopause affects metabolic health and disrupts carbohydrate metabolism. With real-time AI coaching from Miboko, you’ll gain a better understanding of how your glucose reacts to your food choices and exercise habits, and how your response changes over time.

Manage My Account

How do I change my Password?

Forgot your password? Just use this password reset link.

Type in the email address you used to create your account. You will receive a new email with a link to ‘change your password’. Click on the link to create a new password and off you go.

If you’re still experiencing issues after using the rest link, please contact support.

Can I use Miboko on my Desktop?

Miboko is an app and is currently only available on iOS and Android mobile devices.

How do I contact Customer Support?

Our customer support team are available to answer any questions you have using support@miboko.com.

How do I access my Miboko Program Modules?

You can access the Miboko program material through the Sensor tab in the app. With your subscription, you’ll have instant access to our carefully crafted educational content, designed to guide you toward improved metabolic health and help you break bad habits for good.

I need some help with using the app, where can I find technical support?

Check out our useful in-app guides. If you can’t find what you’re looking for, visit our ‘How it Works’ FAQ section or contact our friendly customer experience team at support@miboko.com.

Work With Us

Do you have any job openings?

We’re growing rapidly and have a great vision for how Miboko can empower people to better their health. Email us on work@miboko.com if you want to help shape world-first technology and change the way people manage their health for good.