General FAQ's

General

Beta
General
How it Works
Eligibility
Manage Account
Enquiries
Troubleshooting

Getting Started

Join the Beta Program

The Miboko beta program will be available in most countries. Depending on your location, you may be added to the beta program when it becomes available in your country.

The Beta program is free to all participants, and that includes the sensors!

Simply enter your email address on our Home Page and you’ll soon receive your welcome pack!

Our Policies

You can view our full Privacy Policy by simply clicking on the link.

You can review our GDPR Policy by simply clicking on the link.

How it works

Your metabolic score is calculated after you have worn a wearable sensor. Our unique algorithm takes a number of factors into account, including your bodies personalized response to the food and drinks that you have consumed.

By following our recommendations, you should aim for a better score the next time you wear the sensor, which means that your metabolic health is improving.

You need only wear your Miboko Sensor once or twice a month. Each sensor is designed to be worn for up to 14 hours, so it doesn’t impact your lifestyle.

We offer both a managed and self-managed program. More details will be provided once you subscribe.

Absolutely. Included within your monthly report we look at what you are doing right, as well as where you can make improvements. Miboko is about understanding what your body needs more or less of. So over time you take control of your routine and habits towards changes that last.

Right now, we’re only monitoring glucose.

We have other sensors in the pipeline and after you sign-up you’ll be kept informed about these developments.

The report gives your overall monthly score for each activity which is based on your personalized targets compared to what you have achieved. The reports are compiled monthly, so we use averages of the last 30 day inputs to create a monthly average.

Your average metabolic health score is based on data from the sensor you will wear for 1-2 days each month.

You will be able to sync other devices to the app, and we are gradually increasing the number of devices that can be synchronised.

Don’t worry, you can log it retrospectively.

Miboko’s algorithm takes into account all of your onboarding responses and body measurements to calculate your personal goals.

Suitability

The Miboko program is a wellbeing program and should be used accordingly. If you suffer from any chronic disease conditions then you can still use Miboko after consultation and guidance from your personal physician.

Yes you can! Miboko is a great way to take back control of your health. Our affordable wearable sensors silently monitor your glucose, and therefore your metabolic health, delivering insights on your lifestyle from your own body and empowering you to take steps at your own pace to manage your health your way, and potentially reversing your prediabetes to avoid becoming diabetic.

Manage My Account

Forgot your password? Just use this password reset link!

Type in the email address you used to create your account. You will receive a new email with a link to ‘change your password’. Click on the link to create a new password and off you go.

If you’re still experiencing issues after using the rest link, please get in touch using our contact support form or online chat.

Miboko is an app and is currently only available on iOS and Android mobile devices.

Our customer support team are available to answer any questions you have. You can contact them by email, or use the chat service on our website or arrange a call-back.

During the Beta program, drop us an email and we will get right back to you!

Work With Us

We’re growing rapidly and have a great vision for how Miboko can empower people to better their health. Email us on work@miboko.com if you want to help shape world-first technology and change the way people manage their health for good.

Troubleshooting

During the Beta program, drop us an email and we will get right back to you!